Refund and Cancellation Policy

 

To secure your booking, payment is made in two equal instalments — 50% at the time of booking (the deposit) and 50% due 30 days prior to check-in (the final payment).

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Please read the following terms carefully before confirming your reservation.

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Payment Schedule

• Deposit (50%) – Paid at the time of booking. This is non-refundable.

• Final Payment (50%) – Automatically charged 30 days before check-in.

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Cancellations

More than 30 days before check-in:

• The deposit is non-refundable. The final payment will not be charged.

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Within 30 days of check-in:

• Both the deposit and final payment (100% of stay) are non-refundable.

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Date Changes

You may request to change your booking dates with more than 30 days’ notice.
All date changes are subject to availability and must be requested via email.

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Cleaning Fee

The cleaning fee is non-refundable under any circumstances.​

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To Cancel or Request a Date Change

Please contact us at stay@thelittletropicana.com with your booking details.